Scheduled -
Vertex will be performing maintenance from Saturday, May 18, at 22:15 UTC, to Sunday, May 19, at 01:15 UTC. Vertex VAT Compliance users will be unable to access the system during this time.
Apr 30, 2024 - 16:06 UTC
Vertex will be performing maintenance on Sunday, May 19, 2024 from 4:00 UTC to 10:00 UTC.
Customers might experience a slight degradation in calculation response times and/or a slight disruption in calculation response during this maintenance windows.
Posted on
Apr 04, 2024 - 01:58 UTC
Vertex will be performing maintenance beginning Saturday, June 1, 2024 at 4:00 UTC until Sunday, June 2, 2024 at 23:00 UTC. Vertex Indirect Tax Returns On-Demand users will be unable to access the system during this time.
Please note that these times will be revised as we get closer to this maintenance period.
Posted on
Apr 24, 2024 - 17:30 UTC
Vertex will be performing maintenance on O Series Edge on Sunday, June 2, 2024, from 04:00 UTC to 08:00 UTC. Customers will not be able to access the O Series Edge UI or update container images during this time. Any container instances created and deployed prior to the maintenance window will be unaffected and will continue calculating tax as intended.
Posted on
May 03, 2024 - 16:21 UTC
Vertex will be performing maintenance on Sunday, June 2, 2024 from 9:00 UTC to 10:00 UTC. Vertex Payroll Tax Q Series On-Demand customers may experience a brief interruption of service.
Posted on
May 15, 2024 - 20:55 UTC
Vertex will be performing maintenance on Sunday, June 9th, 2024, from 04:00 - 10:00 UTC. Please note that the Vertex Cloud Portal will be in maintenance mode during this window, meaning users cannot access the portal, and there may be a delay in calculation response time.
Posted on
May 10, 2024 - 14:34 UTC