All Systems Operational

Vertex Address Cleansing Operational
Vertex Indirect Tax O Series Cloud Operational
Calc Operational
Portal Operational
Vertex Cloud Indirect Tax Operational
Calc Operational
Portal Operational
Vertex Indirect Tax O Series On-Demand Operational
Vertex Indirect Tax Returns North America On-Demand Operational
Vertex Cloud Payroll Tax Operational
Vertex Payroll Tax Q Series On-Demand Operational
Vertex e-Invoicing Operational
Vertex Certificate Center Operational
Vertex Cloud Data Integrity Operational
Vertex Exemption Certificate Wizard (ECW) Operational
Vertex Indirect Tax Intelligence Operational
Vertex O Series Edge Operational
Vertex Tax Performance Engine Operational
Vertex VAT Compliance Operational
Vertex Express Returns Operational
Vertex High Volume Reporting (HVR) Operational
Vertex for eCommerce Operational
Vertex for Marketplaces Operational
Vertex Invoice IQ Operational
Vertex Validator Operational
Cloud Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Maintenance in Vertex Cloud Indirect Tax Jan 18, 2026 05:00-11:00 UTC

Vertex will be performing maintenance on Sunday, January 18 from 05:00 to 11:00 UTC. Please note that the Vertex Cloud Portal will be in maintenance mode during this window, meaning users cannot access the portal, and there may be a delay in calculation response time.
Posted on Dec 10, 2025 - 21:19 UTC

Maintenance in Vertex VAT Compliance Jan 24, 2026 23:00 - Jan 25, 2026 05:00 UTC

Vertex will be performing maintenance on Saturday, January 24 from 23:00 UTC until Sunday, January 25 05:00 UTC. Vertex VAT Compliance users will be unable to access the system during this time
Posted on Dec 22, 2025 - 17:04 UTC

Maintenance in Vertex Indirect Tax O Series On-Demand Jan 25, 2026 05:00-11:00 UTC

Vertex will be performing maintenance on Sunday, January 25 from 5:00 UTC to 11:00 UTC. Customers might experience an interruption in service during this maintenance window.
Posted on Dec 09, 2025 - 22:05 UTC

Maintenance in Vertex Indirect Tax Returns North America On-Demand Jan 30, 2026 02:00-07:00 UTC

Vertex will be performing maintenance on Friday, January 30 from 2:00 UTC to 7:00 UTC. Please note that Vertex Indirect Tax Returns North America On-Demand will be in maintenance mode during this window, meaning users will be unable to access the system during this time.
Posted on Dec 22, 2025 - 16:28 UTC

Maintenance in Vertex Express Returns Jan 30, 2026 05:00-11:00 UTC

Vertex will be performing maintenance on Friday, January 30 from 05:00 UTC to 11:00 UTC. Please note that Vertex Express Returns will be in maintenance mode during this window, meaning users will be unable to access the system during this time.
Posted on Dec 22, 2025 - 16:30 UTC

Maintenance in Vertex VAT Compliance Jan 30, 2026 23:00 - Jan 31, 2026 02:00 UTC

Vertex will be performing maintenance on Friday, January 30 from 23:00 UTC until Saturday, January 31 02:00 UTC. Vertex VAT Compliance users will be unable to access the system during this time.
Posted on Dec 23, 2025 - 18:04 UTC

Maintenance in Vertex Indirect Tax O Series On-Demand Feb 1, 2026 05:00-11:00 UTC

Vertex will be performing maintenance on Sunday, February 1 from 5:00 UTC to 11:00 UTC. Customers might experience an interruption in service during this maintenance window.
Posted on Dec 09, 2025 - 22:05 UTC

Maintenance in Vertex Indirect Tax O Series On-Demand Feb 8, 2026 05:00-11:00 UTC

Vertex will be performing maintenance on Sunday, February 8 from 5:00 UTC to 11:00 UTC. Customers might experience an interruption in service during this maintenance window.
Posted on Dec 09, 2025 - 22:08 UTC

Maintenance in Vertex Exemption Certificate Wizard Feb 8, 2026 10:00-11:00 UTC

Vertex will be performing maintenance on Sunday, February 8 from 10:00 UTC to 11:00 UTC. Customers might experience an interruption in service during this maintenance window.
Posted on Jan 07, 2026 - 13:51 UTC

Maintenance in Vertex Indirect Tax O Series On-Demand Feb 15, 2026 05:00-11:00 UTC

Vertex will be performing maintenance on Sunday, February 15 from 5:00 UTC to 11:00 UTC. Customers might experience an interruption in service during this maintenance window.
Posted on Dec 09, 2025 - 22:09 UTC
Jan 16, 2026

No incidents reported today.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026
Completed - The scheduled maintenance has been completed.
Jan 11, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 05:00 UTC
Scheduled - Vertex will be performing maintenance on Sunday, January 11 from 5:00 UTC to 11:00 UTC. Customers might experience an interruption in service during this maintenance window.
Dec 9, 22:01 UTC
Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.