All Systems Operational

Vertex Address Cleansing Operational
Vertex Indirect Tax O Series Cloud Operational
Calc Operational
Portal Operational
Vertex Cloud Indirect Tax Operational
Calc Operational
Portal Operational
Vertex Indirect Tax O Series On-Demand Operational
Vertex Indirect Tax Returns North America On-Demand Operational
Vertex Cloud Payroll Tax Operational
Vertex Payroll Tax Q Series On-Demand Operational
Vertex e-Invoicing Operational
Vertex Certificate Center Operational
Vertex Cloud Data Integrity Operational
Vertex Exemption Certificate Wizard (ECW) Operational
Vertex Indirect Tax Intelligence Operational
Vertex O Series Edge Operational
Vertex Tax Performance Engine Operational
Vertex VAT Compliance Operational
Vertex Express Returns Operational
Vertex High Volume Reporting (HVR) Operational
Vertex for eCommerce Operational
Vertex for Marketplaces Operational
Vertex Invoice IQ Operational
Vertex Validator Operational
Cloud Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Urgent Maintenance in Vertex VAT Compliance Mar 4, 2026 23:00 - Mar 5, 2026 01:00 UTC

Vertex will be performing maintenance on Wednesday, March 4 from 23:00 UTC until Thursday, March 5 01:00 UTC. Vertex VAT Compliance users will be unable to access the system during this time.
Posted on Feb 27, 2026 - 20:10 UTC

Maintenance in Vertex Indirect Tax O Series On-Demand Mar 29, 2026 04:00-10:00 UTC

Vertex will be performing maintenance on Sunday, March 29 from 4:00 UTC to 10:00 UTC. Customers might experience an interruption in service during this maintenance window. Only customers with .na1 or .eu1 in their URL are impacted by this maintenance.
Posted on Mar 02, 2026 - 19:06 UTC

Maintenance in Vertex Express Returns Mar 30, 2026 04:00-06:00 UTC

Vertex will be performing maintenance on Monday, March 30 from 04:00 UTC to 6:00 UTC. Please note that Vertex Express Returns will be in maintenance mode during this window, meaning users will be unable to access the system during this time.
Posted on Feb 24, 2026 - 19:59 UTC

Maintenance in Vertex Indirect Tax Returns North America On-Demand Mar 31, 2026 01:00-06:00 UTC

Vertex will be performing maintenance on Tuesday, March 31 from 1:00 UTC to 6:00 UTC. Please note that Vertex Indirect Tax Returns North America On-Demand will be in maintenance mode during this window, meaning users will be unable to access the system during this time.
Posted on Feb 24, 2026 - 19:57 UTC

Maintenance in Vertex VAT Compliance Mar 31, 2026 22:00 - Apr 1, 2026 01:00 UTC

Vertex will be performing maintenance on Tuesday, March 31 from 22:00 UTC until Wednesday, April 1 01:00 UTC. Vertex VAT Compliance users will be unable to access the system during this time.
Posted on Mar 03, 2026 - 16:23 UTC

Maintenance in Vertex Indirect Tax O Series On-Demand Apr 12, 2026 04:00-10:00 UTC

Vertex will be performing maintenance on Sunday, April 12 from 4:00 UTC to 10:00 UTC. Customers might experience an interruption in service during this maintenance window. Only customers with .na1 or .eu1 in their URL are impacted by this maintenance.
Posted on Mar 02, 2026 - 19:07 UTC

Maintenance in Vertex Exemption Certificate Wizard Apr 12, 2026 09:00-10:00 UTC

Vertex will be performing maintenance on Sunday, April 12 from 9:00 UTC to 10:00 UTC. Customers might experience an interruption in service during this maintenance window.
Posted on Mar 03, 2026 - 16:26 UTC

Maintenance in Vertex Indirect Tax O Series On-Demand Apr 19, 2026 04:00-10:00 UTC

Vertex will be performing maintenance on Sunday, April 19 from 4:00 UTC to 10:00 UTC. Customers might experience an interruption in service during this maintenance window. Only customers with .na1 or .eu1 in their URL are impacted by this maintenance.
Posted on Mar 02, 2026 - 19:08 UTC

Maintenance in Vertex Indirect Tax O Series On-Demand Apr 26, 2026 04:00-10:00 UTC

Vertex will be performing maintenance on Sunday, April 26 from 4:00 UTC to 10:00 UTC. Customers might experience an interruption in service during this maintenance window. Only customers with .na1 or .eu1 in their URL are impacted by this maintenance.
Posted on Mar 02, 2026 - 19:09 UTC
Mar 4, 2026

No incidents reported today.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026
Completed - The scheduled maintenance has been completed.
Feb 27, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 02:00 UTC
Scheduled - Vertex will be performing maintenance on Friday, February 27 from 2:00 UTC to 7:00 UTC. Please note that Vertex Indirect Tax Returns North America On-Demand will be in maintenance mode during this window, meaning users will be unable to access the system during this time.
Jan 21, 17:45 UTC
Completed - The scheduled maintenance has been completed.
Feb 27, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 03:30 UTC
Scheduled - Vertex will be performing maintenance on Friday, February 27 from 3:30 UTC to 5:30 UTC. Customers might experience an interruption in service during this maintenance window. Customers with .na1, .eu1, or .oeu in their URL are not impacted by this maintenance.
Feb 26, 20:59 UTC
Feb 26, 2026
Completed - The scheduled maintenance has been completed.
Feb 26, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 05:00 UTC
Scheduled - Vertex will be performing maintenance on Thursday, February 26 from 05:00 UTC to 11:00 UTC. Please note that Vertex Express Returns will be in maintenance mode during this window, meaning users will be unable to access the system during this time.
Jan 21, 17:46 UTC
Feb 25, 2026

No incidents reported.

Feb 24, 2026
Completed - The scheduled maintenance has been completed.
Feb 24, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 23:00 UTC
Scheduled - Vertex will be performing maintenance on Monday, February 23 from 23:00 UTC until Tuesday, February 24 02:00 UTC. Vertex VAT Compliance users will be unable to access the system during this time.
Feb 20, 20:21 UTC
Feb 23, 2026
Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.