Vertex Certificate Center - Functionality Degradation

Incident Report for Vertex Inc

Resolved

This incident has been resolved.

Posted Oct 30, 2025 - 19:58 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 30, 2025 - 19:42 UTC

Investigating

Our monitoring processes indicate that some customers are experiencing degradation with the Certificate Center sync functionality. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available.  If you have any questions, please submit a ticket via the Vertex Community.

Posted Oct 30, 2025 - 19:30 UTC

This incident affected: Vertex Certificate Center.