Vertex Certificate Center Performance Incident.

Incident Report for Vertex Inc

Resolved

This incident has been resolved.

Posted Nov 01, 2025 - 06:04 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 01, 2025 - 05:49 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 01, 2025 - 04:39 UTC

Investigating

Vertex’s Production Support team has identified an issue with Vertex Certificate Center and is working quickly on the resolution. We will continue to update our Status page with the latest information available.  If you have any questions, please submit a support ticket via the Vertex Community.

Posted Nov 01, 2025 - 03:57 UTC

This incident affected: Vertex Certificate Center.