Vertex Indirect Tax O Series On-Demand Performance Incident

Incident Report for Vertex Inc

Resolved

This incident has been resolved.

Posted Nov 17, 2024 - 01:20 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 16, 2024 - 21:09 UTC

Investigating

Our monitoring processes indicate some customers are experiencing performance degradations in regards to Tax Journal Extracts. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please submit a support ticket via the Vertex Community.

Posted Nov 16, 2024 - 20:10 UTC

This incident affected: Vertex Indirect Tax O Series On-Demand.