All Systems Operational

Vertex Address Cleansing Operational
Vertex Indirect Tax O Series Cloud Operational
Calc Operational
Portal Operational
Vertex Cloud Indirect Tax Operational
Calc Operational
Portal Operational
Vertex Indirect Tax O Series On-Demand Operational
Vertex Indirect Tax Returns North America On-Demand Operational
Vertex Cloud Payroll Tax Operational
Vertex Payroll Tax Q Series On-Demand Operational
Vertex e-Invoicing Operational
Vertex Certificate Center Operational
Vertex Cloud Data Integrity Operational
Vertex Exemption Certificate Wizard (ECW) Operational
Vertex Indirect Tax Intelligence Operational
Vertex O Series Edge Operational
Vertex Tax Performance Engine Operational
Vertex VAT Compliance Operational
Vertex Express Returns Operational
Vertex High Volume Reporting (HVR) Operational
Vertex for eCommerce Operational
Vertex for Marketplaces Operational
Vertex Invoice IQ Operational
Vertex Validator Operational
Cloud Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Maintenance in Vertex Express Returns Oct 16, 2026 04:00-06:00 UTC

Scheduled - Vertex will be performing updates on Friday, October 16 from 04:00 UTC to 06:00 UTC. Please note that Vertex Express Returns will be in maintenance mode during this window, meaning users will be unable to access the system during this time.
Sep 15, 2026 - 13:50 UTC

Maintenance in Vertex Express Returns Oct 29, 2026 04:00-06:00 UTC

Vertex will be performing maintenance on Thursday, October 29 from 04:00 UTC to 06:00 UTC. Please note that Vertex Express Returns will be in maintenance mode during this window, meaning users will be unable to access the system during this time.
Posted on Sep 23, 2026 - 17:14 UTC

Maintenance in Vertex Indirect Tax Returns North America On-Demand Oct 30, 2026 01:00-06:00 UTC

Vertex will be performing maintenance on Friday, October 30 from 1:00 UTC to 6:00 UTC. Please note that Vertex Indirect Tax Returns North America On-Demand will be in maintenance mode during this window, meaning users will be unable to access the system during this time.
Posted on Sep 23, 2026 - 17:16 UTC

Maintenance in Vertex VAT Compliance Oct 30, 2026 23:00 - Oct 31, 2026 02:00 UTC

Vertex will be performing maintenance on Friday, October 30 from 23:00 UTC until Saturday, October 31 02:00 UTC. Vertex VAT Compliance users will be unable to access the system during this time.
Posted on Sep 25, 2026 - 15:15 UTC

Maintenance in Vertex Exemption Certificate Wizard Nov 8, 2026 10:00-11:00 UTC

Vertex will be performing maintenance on Sunday, November 8 from 10:00 UTC to 11:00 UTC. Customers might experience an interruption in service during this maintenance window.
Posted on Oct 08, 2026 - 22:02 UTC

Oct 16, 2026

No incidents reported today.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

Completed - The scheduled maintenance has been completed.
Oct 10, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 22:00 UTC
Scheduled - Vertex will be performing maintenance on Friday, October 9 from 22:00 UTC until Saturday, October 10 01:00 UTC. Vertex VAT Compliance users will be unable to access the system during this time.
Oct 8, 12:26 UTC

Oct 9, 2026

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

Completed - The scheduled maintenance has been completed.
Oct 5, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 04:00 UTC
Scheduled - Vertex will be performing maintenance on Monday, October 5 from 04:00 UTC to 06:00 UTC. Please note that Vertex Express Returns will be in maintenance mode during this window, meaning users will be unable to access the system during this time.
Oct 2, 20:55 UTC

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.