All Systems Operational

Vertex Address Cleansing Operational
Vertex Indirect Tax O Series Cloud Operational
Calc Operational
Portal Operational
Vertex Cloud Indirect Tax Operational
Calc Operational
Portal Operational
Vertex Indirect Tax O Series On-Demand Operational
Vertex Indirect Tax Returns North America On-Demand Operational
Vertex Cloud Payroll Tax Operational
Vertex Payroll Tax Q Series On-Demand Operational
Vertex e-Invoicing Operational
Vertex Certificate Center Operational
Vertex Cloud Data Integrity Operational
Vertex Exemption Certificate Wizard (ECW) Operational
Vertex Indirect Tax Intelligence Operational
Vertex O Series Edge Operational
Vertex Tax Performance Engine Operational
Vertex VAT Compliance Operational
Vertex Express Returns Operational
Vertex High Volume Reporting (HVR) Operational
Vertex for eCommerce Operational
Vertex for Marketplaces Operational
Vertex Invoice IQ Operational
Vertex Validator Operational
Cloud Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Emergency Maintenance in Vertex Express Returns Feb 9, 2026 05:00-07:00 UTC

Vertex will be performing maintenance on Monday, February 9 from 05:00 UTC to 07:00 UTC. Please note that Vertex Express Returns will be in maintenance mode during this window, meaning users will be unable to access the system during this time.
Posted on Feb 05, 2026 - 19:15 UTC

Maintenance in Vertex Indirect Tax O Series On-Demand Feb 15, 2026 05:00-11:00 UTC

Vertex will be performing maintenance on Sunday, February 15 from 5:00 UTC to 11:00 UTC. Customers might experience an interruption in service during this maintenance window.
Posted on Dec 09, 2025 - 22:09 UTC

Maintenance in Vertex Express Returns Feb 26, 2026 05:00-11:00 UTC

Vertex will be performing maintenance on Thursday, February 26 from 05:00 UTC to 11:00 UTC. Please note that Vertex Express Returns will be in maintenance mode during this window, meaning users will be unable to access the system during this time.
Posted on Jan 21, 2026 - 17:46 UTC

Maintenance in Vertex Indirect Tax Returns North America On-Demand Feb 27, 2026 02:00-07:00 UTC

Vertex will be performing maintenance on Friday, February 27 from 2:00 UTC to 7:00 UTC. Please note that Vertex Indirect Tax Returns North America On-Demand will be in maintenance mode during this window, meaning users will be unable to access the system during this time.
Posted on Jan 21, 2026 - 17:45 UTC

Maintenance in Vertex VAT Compliance Feb 28, 2026 23:00 - Mar 1, 2026 05:00 UTC

Vertex will be performing maintenance on Saturday, February 28 from 23:00 UTC until Sunday, March 1 05:00 UTC. Vertex VAT Compliance users will be unable to access the system during this time.
Posted on Jan 29, 2026 - 15:39 UTC
Feb 8, 2026
Maintenance in Vertex Indirect Tax O Series On-Demand
Completed - The scheduled maintenance has been completed.
Feb 8, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 05:00 UTC
Scheduled - Vertex will be performing maintenance on Sunday, February 8 from 5:00 UTC to 11:00 UTC. Customers might experience an interruption in service during this maintenance window.
Dec 9, 22:08 UTC
Maintenance in Vertex Exemption Certificate Wizard
Completed - The scheduled maintenance has been completed.
Feb 8, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 10:00 UTC
Scheduled - Vertex will be performing maintenance on Sunday, February 8 from 10:00 UTC to 11:00 UTC. Customers might experience an interruption in service during this maintenance window.
Jan 7, 13:51 UTC
Feb 7, 2026
Emergency Maintenance in Vertex Indirect Tax Returns North America On-Demand
Completed - The scheduled maintenance has been completed.
Feb 7, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 02:00 UTC
Scheduled - Vertex will be performing maintenance on Saturday, February 7 from 02:00 UTC to 07:00 UTC. Please note that Vertex Indirect Tax Returns North America On-Demand will be in maintenance mode during this window, meaning users will be unable to access the system during this time.
Feb 5, 19:15 UTC
Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026
Maintenance in Vertex VAT Compliance
Completed - The scheduled maintenance has been completed.
Jan 31, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 23:00 UTC
Scheduled - Vertex will be performing maintenance on Friday, January 30 from 23:00 UTC until Saturday, January 31 02:00 UTC. Vertex VAT Compliance users will be unable to access the system during this time.
Dec 23, 18:04 UTC
Jan 30, 2026
Maintenance in Vertex Express Returns
Completed - The scheduled maintenance has been completed.
Jan 30, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 05:00 UTC
Scheduled - Vertex will be performing maintenance on Friday, January 30 from 05:00 UTC to 11:00 UTC. Please note that Vertex Express Returns will be in maintenance mode during this window, meaning users will be unable to access the system during this time.
Dec 22, 16:30 UTC
Maintenance in Vertex Indirect Tax Returns North America On-Demand
Completed - The scheduled maintenance has been completed.
Jan 30, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 02:00 UTC
Scheduled - Vertex will be performing maintenance on Friday, January 30 from 2:00 UTC to 7:00 UTC. Please note that Vertex Indirect Tax Returns North America On-Demand will be in maintenance mode during this window, meaning users will be unable to access the system during this time.
Dec 22, 16:28 UTC
Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026
Maintenance in Vertex Indirect Tax O Series On-Demand
Completed - The scheduled maintenance has been completed.
Jan 25, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 05:00 UTC
Scheduled - Vertex will be performing maintenance on Sunday, January 25 from 5:00 UTC to 11:00 UTC. Customers might experience an interruption in service during this maintenance window.
Dec 9, 22:05 UTC
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