Resolved -
This incident has been resolved.
May 15, 16:15 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
May 15, 14:17 UTC
Identified -
The issue has been identified and a fix is being implemented.
May 15, 12:02 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
May 15, 11:12 UTC
Update -
We are continuing to work on a fix for this issue.
May 15, 10:55 UTC
Update -
We are continuing to work on a fix for this issue.
May 15, 10:16 UTC
Identified -
Vertex’s Production Support team has identified an issue affecting a small group of customers and is working quickly on the resolution. We will continue to update our Status page with the latest information available. If you have any questions, please submit a support ticket via the Vertex Community.
May 15, 09:35 UTC