All Systems Operational
Vertex Address Cleansing Operational
Vertex Indirect Tax O Series Cloud Operational
Calc Operational
Portal Operational
Vertex Cloud Indirect Tax Operational
Calc Operational
Portal Operational
Vertex Indirect Tax O Series On-Demand Operational
Vertex Indirect Tax Returns On-Demand Operational
Vertex Cloud Payroll Tax Operational
Vertex Payroll Tax Q Series On-Demand Operational
Vertex Certificate Center Operational
Vertex Cloud Data Integrity Operational
Vertex Exemption Certificate Wizard (ECW) Operational
Vertex Indirect Tax Intelligence Operational
Vertex O Series Edge Operational
Vertex Tax Performance Engine Operational
Vertex VAT Compliance Operational
Vertex High Volume Reporting (HVR) Operational
Vertex for eCommerce Operational
Vertex for Marketplaces Operational
Vertex Invoice IQ Operational
Vertex Validator Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance in Vertex VAT Compliance Dec 14, 2023 20:00-21:00 UTC
Vertex will be performing maintenance on Saturday, December 14th, 2023, from 20:00 to 21:00 UTC. Vertex VAT Compliance users will be unable to access the system during this time.
Posted on Nov 29, 2023 - 14:14 UTC
Maintenance in Vertex Tax Performance Engine - CDP Dec 15, 2023 09:00 - Dec 18, 2023 15:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 30, 2023 - 15:25 UTC
Scheduled - The CDP Vertex Tax Performance Engine environment will be unavailable Friday, December 15th, 2023 09:00 until December 18th, 2023 15:00.
Nov 27, 2023 - 18:47 UTC
Maintenance Vertex Cloud Indirect Tax - Portal Jan 20, 2024 11:00-14:00 UTC
Vertex will be performing maintenance on Saturday, January 20, 2024 from 11:00 - 14:00 UTC.
Please note that the Vertex Cloud Portal will be in maintenance mode during this window, meaning users cannot access the portal, and there may be a delay in calculation response time.
Posted on Nov 21, 2023 - 14:21 UTC
Past Incidents
Dec 4, 2023

No incidents reported today.

Dec 3, 2023
Maintenance in Vertex Payroll Tax Q Series On-Demand
Completed - The scheduled maintenance has been completed.
Dec 3, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 10:00 UTC
Scheduled - Vertex will be performing maintenance on Sunday, December 3, 2023 from 10:00 UTC to 11:00 UTC. Vertex Payroll Tax Q Series On-Demand users will be unable to access the system during this time.
Nov 15, 17:57 UTC
Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.

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