All Systems Operational
Vertex Address Cleansing Operational
Vertex Cloud Indirect Tax Operational
Calc Operational
Portal Operational
Vertex Indirect Tax O Series On-Demand Operational
Vertex Indirect Tax Returns On-Demand Operational
Vertex Cloud Payroll Tax Operational
Vertex Payroll Tax Q Series On-Demand Operational
Vertex Exemption Certificate Wizard (ECW) Operational
Vertex Cloud Data Integrity Operational
Vertex Certificate Center Operational
Vertex VAT Compliance Operational
Vertex Indirect Tax Intelligence Operational
Vertex Tax Performance Engine Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 23, 2022

No incidents reported today.

May 22, 2022
Completed - The scheduled maintenance has been completed.
May 22, 16:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 09:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 17, 16:38 UTC
Scheduled - Vertex will be performing maintenance on Sunday, May 22, 2022 from 9:00 UTC until 16:00 UTC.

The Vertex Cloud Portal will be in maintenance mode during this window, meaning users cannot access the portal and there may be a delay in calculation response time.

May 4, 19:24 UTC
Completed - The scheduled maintenance has been completed.
May 22, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 04:00 UTC
Scheduled - Vertex will be performing maintenance on Sunday, May 22, 2022 from 4:00 UTC to 10:00 UTC.

Customers might experience a slight degradation in calculation response times and/or a slight disruption in calculation response during these maintenance windows.

Apr 25, 19:59 UTC
May 21, 2022
Completed - The scheduled maintenance has been completed.
May 21, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 04:00 UTC
Scheduled - Vertex will be performing maintenance on Saturday, May 21, 2022 from 4:00 UTC to 10:00 UTC.

Customers might experience a slight degradation in calculation response times and/or a slight disruption in calculation response during these maintenance windows.

Apr 25, 19:58 UTC
May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022
Completed - The scheduled maintenance has been completed.
May 15, 13:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 10:00 UTC
Scheduled - Vertex will be performing maintenance on Sunday, May 15, 2022 from 10:00 UTC until 13:00 UTC. Vertex Cloud users will be unable to use the Vertex Accelerator for Oracle Cloud ERP during this time, but other Cloud functionality will remain available.
May 3, 11:32 UTC
Completed - The scheduled maintenance has been completed.
May 15, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 04:00 UTC
Scheduled - Vertex will be performing maintenance on Sunday, May 15, 2022 from 4:00 UTC to 10:00 UTC.

Customers might experience a slight degradation in calculation response times and/or a slight disruption in calculation response during these maintenance windows.

May 9, 20:04 UTC
May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022
Completed - The scheduled maintenance has been completed.
May 9, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 18:00 UTC
Scheduled - Vertex will be performing maintenance on Monday, May 9, 2022 from 18:00 - 18:30 UTC. Vertex VAT Compliance users will be unable to access the system during this time.
May 5, 12:44 UTC