All Systems Operational
Vertex Address Cleansing Operational
Vertex Indirect Tax O Series Cloud Operational
Calc Operational
Portal Operational
Vertex Cloud Indirect Tax Operational
Calc Operational
Portal Operational
Vertex Indirect Tax O Series On-Demand Operational
Vertex Indirect Tax Returns On-Demand Operational
Vertex Cloud Payroll Tax Operational
Vertex Payroll Tax Q Series On-Demand Operational
Vertex e-Invoicing Operational
Vertex Certificate Center Operational
Vertex Cloud Data Integrity Operational
Vertex Exemption Certificate Wizard (ECW) Operational
Vertex Indirect Tax Intelligence Operational
Vertex O Series Edge Operational
Vertex Tax Performance Engine Operational
Vertex VAT Compliance Operational
Vertex High Volume Reporting (HVR) Operational
Vertex for eCommerce Operational
Vertex for Marketplaces Operational
Vertex Invoice IQ Operational
Vertex Validator Operational
Cloud Returns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Vertex Indirect Tax Returns On-Demand Oct 30, 2024 01:00-07:00 UTC
Vertex will be performing maintenance on Wednesday, October 30th from 1:00 UTC to 6:00 UTC. Please note that Vertex Indirect Tax Returns On-Demand will be in maintenance mode during this window, meaning users will be unable to access the system during this time.
Posted on Oct 11, 2024 - 14:12 UTC
Vertex will be performing maintenance on Sunday, November 3rd, 2024, from 04:00 UTC to 10:00 UTC. Vertex ITI users will be unable to access the system during this time.

NOTE: This was originally scheduled for Sunday, October 20th, but has been moved.

Posted on Sep 30, 2024 - 20:28 UTC
Maintenance in Vertex On-Demand Nov 9, 2024 05:00-11:00 UTC
Vertex will be performing maintenance on Saturday, November 9, 2024 from 5:00 UTC to 11:00 UTC. Customers might experience a slight degradation in calculation response times and/or a slight disruption in calculation response during this maintenance window.
Posted on Sep 19, 2024 - 19:10 UTC
Maintenance in Vertex On-Demand Nov 10, 2024 05:00-11:00 UTC
Vertex will be performing maintenance on Sunday, November 10, 2024 from 5:00 UTC to 11:00 UTC. Customers might experience a slight degradation in calculation response times and/or a slight disruption in calculation response during this maintenance window.
Posted on Sep 19, 2024 - 19:12 UTC
Vertex Accelerator for Oracle Cloud ERP Nov 10, 2024 08:00-10:00 UTC
Vertex will be performing maintenance on Sunday, November 10, 2024 from 8:00 UTC until 10:00 UTC. Vertex Cloud users will be unable to use the Vertex Accelerator for Oracle Cloud ERP during this time, but other Cloud functionality will remain available.
Posted on Oct 14, 2024 - 11:10 UTC
Past Incidents
Oct 23, 2024

No incidents reported today.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.