Vertex Inc Status

All Systems Operational

Vertex Address Cleansing Operational

Vertex Cloud Indirect Tax Operational

Calc Operational

Portal Operational

Vertex Indirect Tax O Series On-Demand Operational

Vertex Indirect Tax Returns On-Demand Operational

Vertex Cloud Payroll Tax Operational

Vertex Payroll Tax Q Series On-Demand Operational

Vertex Exemption Certificate Wizard (ECW) Operational

Vertex Cloud Data Integrity Operational

Vertex Certificate Center Operational

Vertex VAT Compliance Operational

Vertex Indirect Tax Intelligence Operational

Vertex Tax Performance Engine Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 23, 2022

No incidents reported today.

May 22, 2022

Maintenance in Vertex Cloud Indirect Tax

Completed - The scheduled maintenance has been completed.
May 22, 16:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 09:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 17, 16:38 UTC

Scheduled - Vertex will be performing maintenance on Sunday, May 22, 2022 from 9:00 UTC until 16:00 UTC.

The Vertex Cloud Portal will be in maintenance mode during this window, meaning users cannot access the portal and there may be a delay in calculation response time.
May 4, 19:24 UTC

Maintenance in Vertex On-Demand

Completed - The scheduled maintenance has been completed.
May 22, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 04:00 UTC

Scheduled - Vertex will be performing maintenance on Sunday, May 22, 2022 from 4:00 UTC to 10:00 UTC.

Customers might experience a slight degradation in calculation response times and/or a slight disruption in calculation response during these maintenance windows.
Apr 25, 19:59 UTC

May 21, 2022

Maintenance in Vertex On-Demand

Completed - The scheduled maintenance has been completed.
May 21, 10:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 04:00 UTC

Scheduled - Vertex will be performing maintenance on Saturday, May 21, 2022 from 4:00 UTC to 10:00 UTC.

Customers might experience a slight degradation in calculation response times and/or a slight disruption in calculation response during these maintenance windows.
Apr 25, 19:58 UTC

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

Maintenance in Vertex Accelerator for Oracle Cloud ERP

Completed - The scheduled maintenance has been completed.
May 15, 13:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 10:00 UTC

Scheduled - Vertex will be performing maintenance on Sunday, May 15, 2022 from 10:00 UTC until 13:00 UTC. Vertex Cloud users will be unable to use the Vertex Accelerator for Oracle Cloud ERP during this time, but other Cloud functionality will remain available.
May 3, 11:32 UTC

Maintenance in Vertex On-Demand

Completed - The scheduled maintenance has been completed.
May 15, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 04:00 UTC

Scheduled - Vertex will be performing maintenance on Sunday, May 15, 2022 from 4:00 UTC to 10:00 UTC.

Customers might experience a slight degradation in calculation response times and/or a slight disruption in calculation response during these maintenance windows.
May 9, 20:04 UTC

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

Maintenance in Vertex VAT Compliance

Completed - The scheduled maintenance has been completed.
May 9, 18:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 18:00 UTC

Scheduled - Vertex will be performing maintenance on Monday, May 9, 2022 from 18:00 - 18:30 UTC. Vertex VAT Compliance users will be unable to access the system during this time.
May 5, 12:44 UTC