Smart Categorization - Feature Degradation Incident

Incident Report for Vertex Inc

Resolved

This incident has been resolved.
Posted Aug 18, 2026 - 15:28 UTC

Identified

Our monitoring processes indicate SmartCat customers are experiencing an issue that is resulting in a feature degradation for the REVEIWS page. We are actively investigating and are troubleshooting the issue. We will provide an update as soon as possible. Thank you for your patience. If you have any questions, please submit a support ticket via the Vertex Community.
Posted Aug 18, 2026 - 14:39 UTC
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