Vertex Indirect Tax O Series On-Demand Service Disruption

Incident Report for Vertex Inc

Resolved

We have resolved the Vertex On-Demand issue. All Vertex On-Demand services have been fully restored to expected levels of performance. We will continue to monitor the situation to ensure all services and functionality continue to work as expected. We encourage you to validate your data as part of your normal process. If you have any questions, please submit a support ticket via the Vertex Community.

Posted Jun 13, 2024 - 20:16 UTC

Identified

Vertex’s Production Support team has identified the issue and is working quickly on the resolution. We will continue to update our Status page with the latest information available.  If you have any questions, please submit a support ticket via the Vertex Community.

Vertex Community

Posted Jun 13, 2024 - 17:56 UTC

This incident affected: Vertex Indirect Tax O Series On-Demand.