Vertex Indirect Tax O Series On-Demand Feature Degradation

Incident Report for Vertex Inc

Resolved

This incident has been resolved.

Posted Jun 10, 2024 - 22:40 UTC

Identified

VOD Production Support and Engineering have identified the issue and is in-progress implementing a solution

Posted Jun 10, 2024 - 20:44 UTC

Investigating

VOD Production Support and Engineering are investigating a business blocking feature degradation resulting in the VOD Returns extract failing for a limited number of customers.

Posted Jun 10, 2024 - 19:55 UTC

This incident affected: Vertex Indirect Tax O Series On-Demand.