A fix has been implemented and we are monitoring the results.
Posted May 15, 2025 - 14:17 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted May 15, 2025 - 12:02 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 15, 2025 - 11:12 UTC
Update
We are continuing to work on a fix for this issue.
Posted May 15, 2025 - 10:55 UTC
Update
We are continuing to work on a fix for this issue.
Posted May 15, 2025 - 10:16 UTC
Identified
Vertex’s Production Support team has identified an issue affecting a small group of customers and is working quickly on the resolution. We will continue to update our Status page with the latest information available. If you have any questions, please submit a support ticket via the Vertex Community.
Posted May 15, 2025 - 09:35 UTC
This incident affected: Vertex Indirect Tax O Series On-Demand.