Vertex Indirect Tax O Series On-Demand Service Disruption
Incident Report for Vertex Inc
Resolved
This incident has been resolved.
Posted Oct 04, 2024 - 05:51 UTC
Update
We are continuing to monitor for any further issues.
Posted Oct 04, 2024 - 05:37 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 04, 2024 - 05:30 UTC
Update
We are continuing to investigate this issue.
Posted Oct 04, 2024 - 04:38 UTC
Update
We are continuing to investigate this issue.
Posted Oct 04, 2024 - 04:01 UTC
Investigating
Our monitoring processes indicate that some customers are experiencing an issue receiving tax calculations from the Vertex On-Demand environment. Vertex’s Production Support team is actively investigating the issue. We will share additional information on the Status page as soon as it is available.  If you have any questions, please submit a ticket via the Vertex Community.
Posted Oct 04, 2024 - 00:03 UTC
This incident affected: Vertex Indirect Tax O Series On-Demand.
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